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South Dakota Department of Transportation
Project Synopsis
SD1995-03


Title: Identification of SDDOT Training Needs
Project Researcher: Daris Ormesher, SDDOT
Project Manager: Dave Huft
Research Period: -
Status:
Cost: $0.00

Problem Statement:Training is required to provide knowledge and skills necessary to enable employees to perform their present jobs, become more diversified in their abilities, and meet future technological changes. Through its own staff, other state and federal agencies, and consultants, the Department of Transportations Training Activity provides training in clerical skills, management, supervision, construction, maintenance, safety awareness, and other technical subjects. Training needs are expected to increase in the future. According to K. N. Wexley, "Increased technology requires a highly trained work force to design and operate the systems, and demographic predictions are that there will be relatively fewer such persons entering the work force in the year 2000 and beyond."

To identify training needs, the Training Activity publishes a catalog of existing courses and an annual report, solicits input individually from Division Directors and Region Operations Engineers, reviews training records, and accepts comments from course evaluations. But it is not known whether all needs are accurately and completely identified.

When training is provided, the Training Activity attempts to determine its effectiveness through course evaluation, comments from course participants and their supervisors. But the Department does not know whether the evaluations are accurate or whether more reliable indicators of course effectiveness might be available.

Because of its investment in training, SDDOT needs to develop methodologies to identify and validate its present and future training needs and determine how effectively its training supports organizational goals.

Findings:

Research Objectives:
1  To develop a method for assessing SDDOT's short term and long range training needs.
2  To assess the training needs using the developed methodology.
3  To develop and evaluate a method to determine how effectively training achieves organizational goals.

Research Tasks:
1  Meet with the project's technical panel to review project scope and work plan.
2  Review and summarize state of the art methods for evaluating training needs, effectiveness, and benefit to the sponsoring organization.
3  Review current organizational goals and SDDOT's training policies, procedures, programs.
4  Prepare an interim report recommending methodologies for analyzing short and long term needs and determining how effectively training achieves organizational goals. The interim report should include a detailed work plan for remaining tasks.
5  Meet with the Technical Panel to review the methodologies and detailed work plan.
6  Use the recommended methodology to assess SDDOT's training needs in cooperation with the Training Activity.
7  Test the recommended methodology to assess the effectiveness of training to achieve organizational goals.
8  Prepare necessary documentation in the form of a User's Manual to enable SDDOT to implement the methodologies.
9  Prepare a final report and executive summary of the literature review, research methodology, findings, conclusions, and recommendations.
10  Make an executive presentation to the SDDOT Research Review Board at conclusion of the project.

Documents Available:

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