The term "organizational health" refers to the Departments ability to accomplish its mission now and in the foreseeable future. Organizational health depends on many factors that affect employees, including:
understanding of policies
awareness of mission
work force stability
training and professional development
work force composition
reward and recognition
common purpose among all staff levels
prevailing economic climate.
The Department performed its first four organizational health assessments in 1998, 2000, 2002, and 2004, respectively. In each case, researchers conducted focus groups to identify issues of concern to employees, then developed and distributed a confidential survey to every permanent employee. The most recent survey included an electronic and paper version. Survey results were analyzed to identify domains of organizational strength, operational capability, or concern. The findings have significantly influenced the Departments policies and actions, including development and execution of its 2001-2006 Strategic Plans. Research is needed to reassess the Departments organizational health, to determine how effective actions have been in responding to past assessments, and to identify additional practical opportunities for improvement.